Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

Location: London, EC2M 3YD, fully on-site

Contract type: Permanent, 40 hours, 5 days out of 7 on a rota basis. Flexibility to work weekends, bank holidays and occasional night shifts for planned maintenance and project work.

The Maintenance Associate performs repairs and preventive maintenance on a wide variety of building, kitchen, and bar equipment as well as fixtures and systems within Eataly London. Reports to the Maintenance Manager assisting with the smooth running of the building and systems.

Duties & Responsibilities

• Supports the Maintenance Supervisor in conducting routine, periodic, or special inspections to determine repair and maintenance work necessary to prevent breakdowns of facilities, machinery, and equipment.
• Ensures efficiency and good working conditions of multiple 24-hour facilities, including but not limited to: walk-ins, refrigeration, HVAC, plumbing, cleaning services and off-site storage.
• Guarantees exceptionally clean and sanitary conditions in accordance with all UK compliance and regulations as well as Eataly brand standards.
• Performs repairs and paint applications in a professional manner.
• Basic carpentry, plumbing and electric work – were trained and safe.
• Works with any external contractors coming onto site to complete work.
• Helps with Health & Safety facilities such as fire alarm tests.
• Works closely with the heads of departments on maintenance requests.
• Keeps to efficient timelines for works that consider the needs of the business and busy periods.

Benefits

• 20% employee in-store discount across retail, bars, and restaurants
• 30-day holiday allowance that increases with the length of service (up to 36 days)
• Free coffee and healthy and varied staff meals options
• Internal career progression and global opportunities across the Eataly stores worldwide
• Apprenticeships
• From Mental Health First Aid to Health & Safety Level 3, we’ll support your growth
• "Refer a Friend" and earn up to £300 per person
• WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being
• Employee assistance program
• Enhanced maternity leave
• Access to the Eataly benefit portal offering you free discounts, rewards, and cashback programs
• Save money on your groceries with discounts and cashbacks at Morrisons, Tesco, and more
• Access to local MyBroadgate discounts
• Stay active and enjoy up to 40% corporate discounts on all major gym groups and studios
• Up to 52% off on cinema tickets across the UK
• Cycle to work scheme
• No-interest technology loans
• Exclusive travel discounts and cashbacks with TUI, Expedia, and more.

• Previous maintenance experience within a commercial business is preferred.
• Appropriate qualifications within general maintenance, potentially in electrics, carpentry, or plumbing.
• Experience within the hospitality or retail sector is preferred.
• Availability to work onsite with a flexible schedule sometimes including evenings, nights, weekends, and holidays.
• Ability to work well as part of a team.
• Strong relationship building skills with both internal and external teams.
• Fluent in the English language both written and spoken.
• Right to work in the UK

Eataly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.