Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

Earnings: £12.71 + service charge (up to £14.50h)

Location: London, EC2M 3YD

Contract type: Permanent, 30 hours per week, shifts between 6am and 11pm. No fixed shifts are available.

As a Team Member, you will be working in our Quick Service area. Located on the ground floor of our Liverpool Street location, the Quick Service Restaurant department is divided into Piazza (where we serve pizza by the slice, salads, and pasta), and Grand Bar (our café). You will provide excellent customer service, take orders, process payments, ensure the seating area is always clean and tidy, and serve food. This is a front of house role and won’t require you to work in our kitchens.

WHAT YOU WILL BE DOING...

• Working at the tills, taking customers' drinks and food orders, serving customers in a polite and friendly manner and processing cash and card payments.
• Portioning and packaging bread for sale.
• Ensure that seating areas are always clean and tidy, and replenish cutlery and condiments as needed.
• Replenish products in our displays and ensure accuracy of price and ingredients.

THE PERKS OF BEING AN EATALIAN...

• Tronc Scheme.
• 30-day holiday allowance that increases with the length of service (pro-rata).
• Free meal on shift.
• Internal career progression and global opportunities across the Eataly stores.
• 20% employee discount across retail, bars, and restaurants.
• Discounted Gym memberships.
• WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
• MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
• "Refer a Friend" and earn up to £300 per person.
• Cycle to work scheme.
• No interest technology loans.
• Employee assistance program.
• And much more available through our benefits platform.

• Previous experience in busy quick service establishment.
• Strong communication skills and ability to keep calm under pressure.
• Previous experience working with handling payments.
• Availability for a minimum of 30 hours per week.
• Availability to work flexibly between 6am and 11pm as we cannot offer set shifts or days off.
• Right to work in the UK.
• Fluent in English.

Eataly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.